The best place to start if you are having technical difficulties is the Elvis Hack Bot Instructables. Here you can review the complete hack, post questions, read tips and find solutions found by other Elvis Hack Bot users.

I will do my best to answer questions and offer basic product support.

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I (C Brown) will, at my option, repair or replace, without charge, Elvis Hack Bot's which prove to be defective in material or workmanship under normal use, during the warranty period of 90 days from the date of purchase. Alternately, the purchaser may request refund upon return of defective product during the warranty period. This warranty does not apply if Elvis Hack Bot product is damaged due to misuse, abuse, tampering or alteration.
No other express warranty is applicable to this product. The duration of any implied warranties, including the implied warranty of merchantability is limited to the duration of the express warranty herein.

I (C Brown) shall not be liable for the loss of the use of the product, inconvenience, loss or any other damages, direct or consequential, arising out of the use of, or inability to use, this product or for any breach of any express or implied warranty, including the implied warranty of merchantability applicable to this product.